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Real Ops

The Pitfalls of Appfolio Reporting: A Critical Look at Its Limitations

Updated: Mar 30, 2023

Introduction: Appfolio is a popular property management software that streamlines various aspects of property management, from tenant screening to rent collection. However, when it comes to reporting, the platform has faced some criticism. In this blog post, we will explore the limitations of Appfolio reporting and why some users find it less than satisfactory.

  1. Lack of customization: One of the main drawbacks of Appfolio reporting is the limited customization options. While the platform offers a set of pre-built reports, users often find it difficult to modify these reports to meet their unique needs. Property managers may require specific data points or customized formats that Appfolio's reporting tools cannot accommodate, forcing users to resort to manual workarounds or third-party tools.

  2. Limited data export options: Appfolio's data export capabilities are restricted, making it challenging for users to extract and analyze data outside the platform. Users can only export data in CSV or PDF formats, which may not be suitable for more advanced data analysis or visualization. This limitation hinders property managers who want to perform in-depth analysis using tools like Excel or create custom visualizations using business intelligence software.

  3. Inefficient filtering and sorting: Appfolio's filtering and sorting options in reporting can be cumbersome and inefficient. Users often find it difficult to filter or sort data according to their preferences, which can lead to time-consuming manual work. The inability to create custom filters or save frequently used filters further compounds this issue, resulting in a less-than-optimal user experience.

  4. Slow report generation: Some users have reported that Appfolio's report generation can be slow, particularly for large datasets or complex reports. This can be frustrating for property managers who need quick access to crucial data for decision-making. Delays in report generation can hamper productivity and slow down the overall workflow.

  5. Limited integration with other tools: Appfolio's reporting tools lack seamless integration with popular business intelligence and data visualization tools, such as Power BI or Tableau. This limitation forces users to spend extra time and effort on data extraction and manipulation before they can use these third-party tools for advanced analysis and visualization.

Conclusion: While Appfolio offers many useful features for property management, its reporting capabilities leave room for improvement. The lack of customization, limited data export options, inefficient filtering and sorting, slow report generation, and limited integration with other tools can hinder property managers from making data-driven decisions effectively. Users who require more robust reporting and analysis capabilities may need to explore alternative solutions or integrate third-party tools to overcome these limitations.


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