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Expert Technology & Operational Mastery.

Harness more than 1 million hours of service-based workflow and operations experience that will supercharge your front and back-office operations.

Our history ...

Real Ops is a premier provider of cutting-edge technology solutions with a rich heritage of serving a global clientele. Over the past 25 years, we've been at the forefront of addressing complex business challenges and propelling clients towards their strategic goals. Our proven success is evident, having partnered with over 1,100 clients worldwide.

Our leadership is a collective of seasoned professionals with deep roots in management consulting and technology innovation. With pedigrees from top-tier consultancy firms like Booz Allen, they bring an expansive reservoir of knowledge and strategic acumen. This, combined with our team's technical prowess, empowers us to deliver groundbreaking and efficient solutions.

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The heart of Real Ops beats with a team fervently passionate about leveraging technology to drive business growth. Spread across the globe, our team members contribute a rich mosaic of experiences and viewpoints. Their deep-seated expertise in technology domains enables us to craft bespoke solutions, finely tuned to each client's distinctive challenges and aspirations. Our commitment is unwavering: to fuel innovation and harness technology's power to catalyze our clients' success.

 

As trailblazers, we've consistently led the charge in pioneering avant-garde technology solutions. We're proud holders of seven patents in Artificial Intelligence and Machine Learning, underscoring our commitment to delivering the most advanced solutions available. Our ethos is to champion technology enablement, incessantly exploring uncharted territories to devise novel, impactful ways to elevate our clients' enterprises.

Meet the Team

Our team has more than 1 million hours of transformation operations

and services AI business experience.

The  AI Workplace - Meet Darren

The AI Workplace - Meet Darren

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Eric Williams
Senior Partner | AI Machine Learning Expert with a Passion of Innovation

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Our Team.

Our team is a powerhouse of global talent, uniting brilliant minds from every corner of the world and every walk of life. From groundbreaking chemistry PhDs to world-class AI and machine learning innovators, and elite market professionals we bring unmatched expertise to every challenge. With 25 of the brightest and most driven individuals in the industry, we don’t just follow standards we set them.

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Contact

CONTACT

Let’s Work Together

We transform operations for real estate, field services, and service-based firms with AI, automation, and system integrations. Unlike others, we don’t just talk about it, we’ve delivered it, time and again.

135 Madison Avenue New York, New York 10016

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What We Do

Customer Interactions

Data Solutions

Operations Monitoring

Plan and Scale

Systems Integration
Workflow Automation

Who we Serve

Property Management Automation, Construction Management, Tenant & Lease Management, Financial Reporting & Budgeting, Maintenance & Operations Efficiency, Sales & Marketing Automation

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Field Services: Workforce Management and Scheduling, Asset Tracking and Maintenance, Mobile Workflow Automation, Service Performance Analytics, Field Safety and Compliance

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Service-Based Firms: Service Automation, Predictive Maintenance & Performance Monitoring, Intelligent Scheduling & Dispatch, Service Optimization, Implementation & Deployment, Integration Services

Solutions

Appfolio, MRI, & Yardi – Real Estate front and back-office solutions

ServiceNow, Service Titan, Freshdesk – Workflow automation & operations management

Salesforce & Zoho – CRM solutions & systems integration

Platform AI – Google & Azure AI for data-driven automation

AI Models – ChatGPT for customer interactions & optimization

Sage Intacct & Power BI – Data solutions, reporting & analytics​​

© 2024-2025 by Real Ops Solutions

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