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The Frustration of AppFolio's Rent Roll Report: A Need for a More Comprehensive Solution

Introduction:


Property managers and landlords rely on accurate and efficient rent roll reports to manage their properties effectively. AppFolio, a widely-used property management software, offers various features to streamline tasks like accounting, leasing, and maintenance. However, many users have expressed frustration with AppFolio's rent roll report, as it fails to account for all the tenants in a property, particularly when a tenant moves out in the middle of the month. This limitation creates a significant challenge for users, who require a clear and accurate depiction of the rent roll for analysis. In this blog post, we'll delve into this issue and explore potential solutions to ensure a more comprehensive rent roll report.


The Problem with AppFolio's Rent Roll Report:


When using AppFolio's rent roll report, if a tenant moves out mid-month, they are removed from the report, causing an incomplete representation of the rent roll. This omission can lead to several problems for property managers, including:


1. Inaccurate financial analysis: Without a complete rent roll, property managers may face challenges in analyzing the property's financial health and performance.

2. Difficulty in tracking tenant turnover: An incomplete rent roll makes it hard to track tenant turnover and identify trends in tenant behavior.

3. Inefficient property management: Property managers need accurate rent rolls to make informed decisions about rent increases, maintenance expenses, and overall budgeting.


Combining the Rent Roll and General Ledger: A Temporary Solution


To obtain a full picture of the rent roll, users can combine AppFolio's rent roll report with the general ledger. By doing so, they can capture the information of tenants who moved out mid-month and include it in their analysis. However, this workaround can be time-consuming and is not an ideal long-term solution.


The Need for a More Comprehensive Solution:


AppFolio should consider refining its rent roll report feature to include all tenants, irrespective of their move-out dates. A comprehensive rent roll report should include:


1. All tenants, even those who moved out mid-month.

2. Rent payments, outstanding balances, and late fees for each tenant.

3. Detailed unit information, including square footage, lease start and end dates, and security deposit amounts.

4. Tenant turnover rates and historical data for trend analysis.


By enhancing its rent roll report, AppFolio can provide property managers with accurate and reliable data, helping them make well-informed decisions and manage their properties more effectively.


Although AppFolio offers a wide range of features to streamline property management, its rent roll report falls short in providing a complete and accurate representation of a property's tenants. Combining the rent roll and general ledger can provide a temporary solution, but a more comprehensive rent roll report is needed to make the software truly valuable for property managers. By addressing this issue, AppFolio can further solidify its position as a leading property management software and better serve its users.

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