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Transforming Real Estate & Investment Management in NYC with Real Ops

  • Real Ops
  • Jun 1, 2025
  • 3 min read

Updated: Dec 12, 2025



Why New York City Real Estate Leaders Trust Real Ops Solutions


New York City real estate is fast-paced, highly competitive, and driven by data. At Real Ops Solutions, we have helped more than 300 New York metro clients streamline operations, improve portfolio performance, and uncover efficiencies across real estate and investment management.


Our work supports property managers, owners, and investors who need their systems to move as quickly as the market around them.


Why NYC Operators Choose Real Ops


  • Deep Industry Expertise

    With over 25 years of experience and more than one million hours of operational and AI-focused consulting, our team builds solutions specifically for property management, real estate investment, and development teams.


  • Seamless Technology Integration

    We integrate platforms such as AppFolio, Yardi, Sage Intacct, Power BI, ChatGPT, Salesforce, and Zoho to automate workflows across leasing, accounting, operations, and reporting.


  • Proven Return on Investment

    Our clients routinely reduce operational costs by more than 25 percent while scaling revenue through portfolio acquisition, leasing efficiency, and improved tenant services.


Real Ops Services for NYC Real Estate and Investment Teams


1. Property Management Automation

We deploy AI-powered workflows that automate leasing, tenant communication, maintenance dispatch, budgeting, and financial reporting. These systems remove manual bottlenecks and improve tenant satisfaction without adding headcount.


2. Investment Analysis and Market Insights

Using AppFolio-based predictive analytics, we deliver real-time market insights that support smarter investment decisions. NYC investment clients rely on these tools to evaluate performance and maximize returns.


3. Scalable Reporting and Compliance

With Power BI and Sage Intacct, we build dashboards that track portfolio performance, budget variance, tenant turnover, and compliance across NYC assets. This improves transparency and executive oversight.


4. Integration and Continuous Optimization

We connect CRM platforms such as Salesforce and Zoho with accounting and operational systems to create a unified data stream. Ongoing optimization, platform upgrades, and migration support keep systems running smoothly.


A Day in the Life of a Real Ops NYC Client


From Downtown Manhattan co-op boards to Brooklyn-based investment firms, NYC clients use Real Ops to modernize both back-office and field operations.

  • Tenant messages trigger work orders in AppFolio that automatically route to maintenance teams


  • Technicians are dispatched with real-time parts visibility to prevent delays


  • Invoicing and reporting run automatically, producing accurate financials without manual intervention


  • Leadership teams rely on custom dashboards to monitor rent collection, maintenance performance, and portfolio growth in real time


Real Results, Real NYC Impact


Clients working with Real Ops have achieved:

  • Faster turnaround times and reduced vacancies across walk-up brownstones

  • More than 30 percent improvement in monthly maintenance efficiency

  • Transparent, real-time reporting that allows investors to assess performance instantly

  • Scalable technology stacks designed for multi-building portfolios, not single assets


Why Now Is the Time to Partner with Real Ops


As New York City real estate continues to evolve, with increased compliance requirements and volatile interest rates, operational efficiency has become critical. Real Ops delivers:

  • Rapid ROI through cost reduction and revenue acceleration

  • Scalable, AI-augmented systems built for complex, high-volume portfolios

  • Expert support from initial setup through long-term optimization, without disrupting tenant experience or investor confidence


Ready to Elevate Your NYC Portfolio


Join more than 300 New York City real estate and investment leaders who trust Real Ops Solutions to streamline operations, unlock insights, and drive growth.


Visit RealOpsSolutions.com or contact us today to schedule your consultation.

 
 
 

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What We Do

Customer Interactions

Data Solutions

Operations Monitoring

Plan and Scale

Systems Integration
Workflow Automation

Who we Serve

Property Management Automation, Construction Management, Tenant & Lease Management, Financial Reporting & Budgeting, Maintenance & Operations Efficiency, Sales & Marketing Automation

Field Services: Workforce Management and Scheduling, Asset Tracking and Maintenance, Mobile Workflow Automation, Service Performance Analytics, Field Safety and Compliance

Service-Based Firms: Service Automation, Predictive Maintenance & Performance Monitoring, Intelligent Scheduling & Dispatch, Service Optimization, Implementation & Deployment, Integration Services

Solutions

Appfolio, MRI, & Yardi – Real Estate front and back-office solutions

ServiceNow, Service Titan, Freshdesk – Workflow automation & operations management

Salesforce & Zoho – CRM solutions & systems integration

Platform AI – Google & Azure AI for data-driven automation

AI Models – ChatGPT for customer interactions & optimization

Sage Intacct & Power BI – Data solutions, reporting & analytics​​

© 2024-2025 by Real Ops Solutions

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